A summary of my skills and years of experience in each area.
Research
Three to 11+ years experience
- Web Analytics (Google Analytics)
- Scroll and click maps, Recordings, Feedback, Surveys (Hotjar and Glassbox)
- Visual attention software (Clueify, 3AM VAS)
- Usability testing (Lyssna)
- Heuristic evaluation
Design
Five years experience of:
- Customer journey mapping
- User flow and wireframing
- Briefing in mock-ups to designers (in Figma)
- Information architecture
Currently upskilling, learning with UX intermediate courses by the Interaction Design Foundation.
Agile PM
One year experience
Previously trained in PRINCE2 2018. Now most recently – training in Agile Project Management with Google and Coursera.
A/B testing
Four years experience
A/B Testing Mastery certification from CXL gained in October 2023.
Fundamental understanding of front end web dev – HTML, CSS,JavaScript – enough to brief in web developers and diagnose technical issues.